| Service Name :
Request for changes & updates of service level agreement (SLA)
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| Description :
This will allow Government entities update the Service Level Agreement Terms and conditions, and/or include latest services that have been implemented and commissioned.
Government departments are eligible to apply for this service.
This service is provided by the Communication & Business Development Dept.
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Service Requirements :
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Department should add (or update whenever required) a service provisioning levels form for newly introduced services |
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Service Procedures :
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| Service Expected Completion Time :
2 weeks to get the approval
(The service may require more or less time depending on the department's requirements & service nature)
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Service Fees :
No service fees found.
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Service Centers :
HH Ruler’s Court
P.O.Box: 90300, Dubai, U.A.E
Opposite Dubai Museum
Phone: 0097143533334
Fax: 00971-4-3532988
(Office hours from 7:30 to 14:30 Sunday through Thursday)
Email: customer.service@dsg.gov.ae
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